Campaign Number: 24V344
Electrical System, Display Software
Due to a software issue, certain 2021-2023 Volkswagen vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. Vehicles fail to comply with Federal Motor Vehicle Safety Standard numbers 101 (Control and Displays) and 111 (Rear Visibility). Campaign code was applied May 17, 2024.
Source: NHTSA Official DataLoss of speedometer display prevents the driver from knowing vehicle speed, complicating safe vehicle operation. Loss of rearview camera image eliminates rear visibility while in reverse, increasing risk of backing accidents. Display resets can cause temporary loss of critical driving information.
The remedy involves performing a vehicle software update. Beginning January 2025, this software update became available Over-the-Air (OTA) for certain vehicles. Owner notification for OTA availability took place via email beginning in December 2024.
Important: All recall repairs are performed free of charge, even if your vehicle warranty has expired. Contact your local Volkswagen dealer to schedule an appointment.
Enter your VIN to see if your specific vehicle is included in this recall campaign and get personalized recall information.
Check Your VIN NowIf you own a 2021-2023 Volkswagen Multiple models, follow these steps:
Disclaimer: This information is sourced from the National Highway Traffic Safety Administration (NHTSA) official recalls database. While we strive to provide accurate and up-to-date information, vehicle owners should verify recall status directly with the manufacturer or through the official NHTSA website. VinRecall is not affiliated with NHTSA or any vehicle manufacturer.
Check for related manufacturer service bulletins and technical information.
Browse OEM Bulletins →Search our complete database of vehicle safety recalls by make, model, and year.
Browse All Recalls →Yes, all recall repairs are performed free of charge by authorized dealers, regardless of warranty status or vehicle age.
Repair time varies by recall. Contact your Volkswagen dealer for specific information about this campaign.
If you paid for a repair that's now covered under recall, you may be eligible for reimbursement. Contact Volkswagen Group of America, Inc. customer service.
Review the safety consequence section above. If the risk is severe, avoid driving until repaired. Contact the manufacturer for specific guidance.