Privacy Policy
Effective Date: January 1, 2024
1. Information We Collect
When you use our recall notification service, we collect:
- Vehicle Identification Number (VIN) - To monitor for recalls specific to your vehicle
- Mobile Phone Number - To send you text message alerts about recalls
- Timestamp - When you signed up for notifications
2. How We Use Your Information
We use your information exclusively to:
- Check your vehicle for safety recalls using NHTSA data
- Send you text message notifications when new recalls are issued
- Manage your notification preferences
3. Data Storage and Security
Your data is:
- Stored securely using industry-standard encryption
- Never sold or shared with third parties
- Only accessible to authorized personnel
- Retained only as long as you maintain an active subscription
4. Your Rights
You have the right to:
- Access - Request a copy of your stored data
- Delete - Request deletion of all your data
- Opt-Out - Unsubscribe from notifications at any time by texting STOP
- Update - Change your phone number or VIN
5. Third-Party Services
We use the following third-party services:
- NHTSA API - For official recall data (no personal data shared)
- SMS Provider - To deliver text messages (phone numbers only)
6. Cookies
We do not use cookies or tracking technologies. The VIN check service works without storing any data in your browser.
7. Children's Privacy
Our service is not intended for children under 16. We do not knowingly collect data from children.
8. Changes to This Policy
We may update this policy occasionally. We'll notify you of significant changes via text message.
9. Contact Us
For privacy questions or to exercise your rights:
- Email: privacy@vinrecalllookup.com
- Phone: 1-800-VIN-SAFE
- Mail: VinRecall Privacy, PO Box 12345, City, State 12345
10. California Privacy Rights
California residents have additional rights under CCPA. Contact us to exercise these rights.
Data Deletion Request
To delete all your data immediately, text DELETE to the number you signed up with, or email us at privacy@vinrecalllookup.com with your phone number.